Assistant Store Manager

2 weeks ago


Atlanta, Georgia, United States MCM WORLDWIDE Full time
About MCM Worldwide

MCM Worldwide is a luxury lifestyle goods and fashion house founded in 1976 with a rich heritage and a focus on functional innovation. Our brand embodies the bold, rebellious, and aspirational spirit of the 21st Century Global Nomad generation.

Job Title: Assistant Store Manager

We are seeking an experienced Assistant Store Manager to partner with our Store Manager to drive sales, operations, and talent management in our retail locations. The successful candidate will execute plans and strategies to support store functions, including sales, operations, clientele development, and merchandising.

Key Responsibilities:
  • Achieve or exceed sales targets, including top and bottom-line results for the respective location
  • Resolve customer issue trends by investigating problems, developing solutions, and coaching staff on managing similar challenges
  • Train sales associates on standard operating procedures and ensure they understand the impact on the business
  • Monitor inventory planning and maintain proper inventory metrics, such as in-stocks, turnover, and flow
  • Maintain loss prevention procedures to minimize unnecessary loss and increase security within receiving at store locations
  • Review the retail profit and loss statement to identify opportunities to improve profitability and coach associates on how to improve store and individual performance
  • Analyze and react to the needs of the business, identify top sellers, slow sellers, and fulfill merchandising strategy
  • Perform store opening and closing procedures in alignment with company standards
Requirements:
  • 1-3 years of store management experience, preferably in fashion brands
  • BA or BS degree
  • Experience working with affluent and luxury brands is an asset
  • Experience in maintaining operational excellence in retail stores, including payroll, shrink management, inventory management, etc.
  • Proven leadership qualities in developing and mentoring
Physical Demands:
  • Leadership skills, recruitment, and development of talent (associate level)
  • Strong grasp of presenting to groups and managing product knowledge (PK) sessions
  • Solid understanding of retail math and using analytics in a business environment
  • Operations specialist - driving performance through internal KPI's
  • Analytical driver with keen attention to detail
  • Ability to stand for long periods of time and work retail hours (standard, peak, and holiday)
  • Strong time management and organizational skills, ability to multi-task in a fast-paced environment
  • Strong negotiation skills combined with an adaptable approach to selling
  • Ability to establish and maintain strong interpersonal relationships
  • Excellent communication and interpersonal skills
  • Self-motivated, able to work independently and know when to seek guidance
  • Advanced skills in Microsoft Office, specifically Word and Excel


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