Regional Vice President

The Regional Vice President is a key leadership position responsible for overseeing the operations of Elevated Facility Services locations. This role requires a strong leader who can provide exemplary service to internal and external customers, while driving overall operating performance, customer satisfaction, and positive employee culture.

• Business Development: Develop, monitor, and modify the annual business plan to ensure the profitability of the geographic region and contribute to the success of the company.
• Operational Excellence: Achieve operational goals and financial objectives as stated in the annual Business Plan.
• Leadership and Development: Champion the training and development of all staff to ensure the accession of employees, inspire staff members to reach for high goals, and encourage open discussion of ideas for improving the Region's performance.
• Sales and Marketing: Develop and implement local sales, marketing initiatives, complete sales calls and presentations with expected growth of market.
• Culture and Customer Service: Create an 'Ownership' Culture with a Focus on Sales and Customer Service, ensure a high level of customer service is maintained at or above the company goals.
• Coaching and Mentoring: Coach all staff and empower staff to engage in problem resolution and customer relations, actively participate in the training, coaching, and mentoring of all management staff.
• Communication and Collaboration: Hold weekly staff meetings to keep employees motivated and informed of business operations, utilize all financial statements to conduct business reviews with General Managers to ensure KPI knowledge.
• Employee Relations: Maintain an environment of positive employee relations, ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.

• Education: Minimum expectation of a Bachelor's degree OR equivalent education/experience, MBA/MS preferred.
• Experience: 7-10 years of leadership experience across in the elevator industry in a branch environment, result orientation with demonstrated history of success, demonstrated ability to direct and motivate teams.
• Skills: Highly organized, work in a fast-paced environment with a variety of tasks, excellent organizational and time management skills, strong PC proficiency including the entire Microsoft Office Suite, customer service aptitude - Ability to address and resolve customer service issues.
• Competencies: Personal Accountability, Effective Communication, Demonstrates Initiative, Process Excellence, Passion for Customer Service & Stakeholder Success, Agility & Adaptability, Trust & Integrity, Drives Execution, Uses Insightful Judgement.