Ice Cream Server Coldstone Hayward Specialist
1 week ago
We are seeking a highly skilled Cold Stone Ice Cream Server to join our team at SKR Investment, Inc. in Hayward.
The estimated salary for this role is $12-$15 per hour based on industry standards and local market conditions.
About the Role:
- As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that every guest has a positive dining experience.
- You will take orders from customers, answer questions about our menu, and serve food and beverages in a timely and efficient manner.
- In addition to your excellent communication skills, you will need to be able to work well under pressure, multitask, and maintain attention to detail throughout each shift.
Responsibilities:
- Taking food and beverage orders from customers with precision and accuracy
- Providing clear information about our menu options and preparation methods
- Ensuring accurate order fulfillment by communicating effectively with our kitchen staff
- Regularly checking in with customers during their meals to gauge satisfaction and address any concerns
- Promoting upselling opportunities to increase average ticket sales
Requirements:
- A minimum of 1 year of experience as a server in a fast-paced restaurant environment is preferred but not required
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
- Familiarity with food safety guidelines and practices to maintain a clean and safe working environment
- Ability to lift up to 25 pounds, stand for long periods, and move quickly and efficiently throughout the restaurant
What We Offer:
- A competitive hourly wage ranging from $12-$15 per hour, depending on experience
- A fun and dynamic work environment with opportunities for advancement
- A comprehensive training program to equip you with the skills and knowledge necessary to succeed in this role
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