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Restaurant Operations Manager
2 months ago
This is a leadership position in a fast-paced restaurant environment. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of a KFC restaurant, ensuring that customers receive excellent service and that the restaurant meets its sales and profitability goals.
Key Responsibilities- Leadership: Provide guidance and direction to restaurant staff, including training and development programs to ensure that employees have the skills and knowledge needed to succeed in their roles.
- Customer Service: Ensure that customers receive excellent service, including responding to customer complaints and resolving issues in a timely and professional manner.
- Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining a clean and safe work environment.
- Marketing: Develop and implement marketing strategies to increase sales and drive customer engagement.
- Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling expenses.
- Leadership Experience: At least 2 years of experience in a leadership role, preferably in the restaurant industry.
- Customer Service Skills: Excellent customer service skills, with the ability to respond to customer complaints and resolve issues in a timely and professional manner.
- Operations Management: Experience in managing the day-to-day operations of a restaurant, including inventory management, cost control, and maintaining a clean and safe work environment.
- Marketing Skills: Ability to develop and implement marketing strategies to increase sales and drive customer engagement.
- Financial Management: Experience in managing the finances of a restaurant, including budgeting, forecasting, and controlling expenses.
KFC offers a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and results-driven individual with a passion for the restaurant industry, we encourage you to apply for this exciting opportunity.