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Materials Support Manager
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Anaheim, United States American Woodmark Full timeAmerican Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to...
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Materials Support Manager
1 month ago
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Product Support Manager
1 month ago
h3JobDescription/h3pAtOceaniaInternational,weareseekingahighlyskilledProductSupportManagertooverseeourtechnicalsupportteamandensureexceptionalcustomerservice./ppThesuccessfulcandidatewillhaveastrongbackgroundincustomerortechnicalsupport,withatleast2yearsofleadershipexperience.MandarinChineselanguageproficiencyisamust./ppKeyResponsibilities:/pulliLeadandmanageateamoftechnicalsupportspecialiststoprovidehigh-qualitytechnicalsupportservices./liliServeastheescalationpointforcomplextechnicalissuesandinvestigaterootcauses./liliDevelopandmaintaintechnicaldocumentationtoassistcustomersandtechnicalsupportstaff./liliMonitorqualityandconsistencyoftechnicalsupportservicesandprovidefeedbackandcoachingtoteammembers./liliCoordinatetrainingsessionsandworkshopstoenhancetechnicalknowledgeandcustomerservicecapabilities./li/ulpRequirements:/ppMustHaves:/pulliBachelor'sdegreeinengineering,ComputerScience,orrelatedfield./lili5+yearsofexperienceincustomerortechnicalsupportroles./liliMandarinChineselanguagerequirementisamust./liliStrongtroubleshootingskillsandexcellentcommunicationandinterpersonalskills./liliLeadershipandteammanagementabilities./li/ulpBenefits:/ppCompetitivesalaryrange:$70,000-$80,000./p
