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Clinical Department Registered Nurse Manager
2 months ago
The Medical Department Manager is responsible for overseeing the daily operations of a department within a medical clinic, ensuring the implementation of regionally consistent practices, processes, and protocols to achieve excellence in quality of care, service, access, resource utilization, employee/physician satisfaction, and workplace safety.
This role requires strong leadership and management skills, with the ability to analyze and integrate quantitative data to inform decisions about quality improvement and collaboration with clinical staff, back office staff, and teams to achieve expected outcomes.
Key Responsibilities:- Manage daily operations for assigned teams, ensuring operational and performance standards are met.
- Develop, implement, and evaluate department strategies, programs, and policies in partnership with senior leadership.
- Provide direct supervision of front-line staff and administrative oversight of Affiliated Clinicians for assigned teams.
- Pursue professional growth and provide developmental opportunities for others.
- Manage designated work unit, translating business plans into tactical action items and ensuring all policies and procedures are followed.
- Collaborate to develop recommendations, implement, and evaluate improved processes and systems within multi-disciplinary care teams and across the continuum of care.
- Address patient complaints/concerns and researches and resolves; acts as patient advocate when necessary.
- Manage programs or components of larger cross-functional projects, identifying and managing stakeholder contacts, assembling teams, and developing project plans.
- Minimum three (3) years of applicable leadership experience, such as charge nurse, lead or supervisor, or program/project management experience or related consulting experience.
- Minimum two (2) years of relevant clinical experience.
- Bachelors degree or higher in Nursing.
- Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire.
- Registered Nurse License (Oregon) within 6 months of hire.
- Basic Life Support.
- At least one (1) year of outpatient care setting experience.
- One (1) year of supervisory and management experience; preferably in a unionized healthcare setting.
- One (1) year of experience managing operational or project budgets.
Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care to its members. We are committed to improving the health of our communities and advancing the art and science of medicine.
