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Bodily Injury Claims Specialist

2 months ago

Virginia Beach, Virginia, United States First Acceptance Corporation Full time
Key Responsibilities

Investigation Duties:
  • Conducts thorough investigations to evaluate coverage, ascertain liability, and assess the extent of damages.
  • Completes evaluations for bodily injury claims and provides recommendations for claims exceeding individual settlement authority.
  • Gathers pertinent information for decision-making, collaborating with claims committees as necessary.
  • Identifies the need for independent experts, including adjusters, medical examiners, and accident reconstruction specialists.
  • Evaluates actual damages related to claims and engages in negotiations for settlements.
  • Assesses potential subrogation opportunities and initiates recovery processes.
Administrative Competencies:
  • Reviews policy coverage and communicates with insured parties, claimants, and medical professionals to ascertain injuries resulting from incidents while establishing reserve requirements.
  • Assesses medical injury exposure within established guidelines, securing necessary authority for timely payments.
  • Maintains precise records and manages administrative tasks associated with claims processing and payments, documenting all relevant interactions and medical reports.
  • Updates computer logs with findings and intentions for claims management.
Interpersonal Skills:
  • Keeps both internal and external stakeholders informed about claim status and related matters.
  • Responds promptly and appropriately to settlement requests.
  • Evaluates claims for potential fraudulent activity and collaborates with the Special Investigations Unit as needed.
  • Performs additional duties as assigned.
Qualifications:
  • High School Diploma or GED is required; a two-year degree or higher is preferred.
  • A minimum of two years of experience in auto liability claims handling or at least one year in bodily injury claims is preferred.
  • Must obtain and maintain necessary adjuster licenses within the specified timeframe of employment.
  • Possesses knowledge of relevant statutes, regulations, and case law.
  • Training in Excel and familiarity with the insurance industry is advantageous.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Exhibits strong customer service capabilities.
  • Demonstrates effective time management, prioritization, and organizational skills.
  • Ability to make sound decisions on behalf of the organization.
  • Critical thinking skills to identify and resolve issues efficiently.
  • Excellent communication and presentation skills.
  • Commitment to the core values of First Acceptance Corporation.
  • Able to lift up to 10 pounds without assistance.
About First Acceptance Corporation:

As a member of First Acceptance Corporation, you will join a dynamic organization dedicated to positively impacting the lives of our employees and customers. We seek individuals who take ownership of their responsibilities and prioritize the needs of their customers and colleagues. Ideal candidates thrive under pressure, possess a problem-solving mindset, and are supported by a team that embodies these qualities.

First Acceptance Corporation provides a comprehensive benefits package, including health insurance, dental and vision coverage, paid vacation, disability insurance, and a 401(k) program with employer matching.

Equal Opportunity Employer: We evaluate applicants for positions without regard to any protected status unrelated to job performance.