Sales Associate

1 week ago

West Covina, California, United States Torrid Full time

About Torrid

Torrid is a fashion-forward retailer that celebrates every shape, size, and curve of our customers. Our stores offer an exciting, one-of-a-kind shopping experience that's not just for our customers, but for our employees as well.

Our Culture

We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training, and development. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.

Job Summary

We're seeking a Sales Associate to provide an amazing shopping experience for our customers. As a Sales Associate, you'll be the face of Torrid, making our customers feel comfortable, cared for, and confident.

Responsibilities

  • Provide exceptional customer service and create a positive shopping experience
  • Perform register functions and use sales, promotion, and product knowledge to drive add-on sales
  • Work a flexible schedule, including holidays, nights, and weekends
  • Cover the sales floor and ensure all visual standards are met
  • Assist in the organization of the stockroom and maintain a clean, consistent, and inviting store environment

Requirements

  • Previous sales or customer service experience is a plus
  • Ability to multitask in a fast-paced environment and create an amazing customer experience
  • Be fashion-focused and stay on top of current trends

Physical Requirements

  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles

What We Offer

We offer a comprehensive package of benefits to our employees, which may include:

  • A competitive benefits package, including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty
  • Additional perks, including monthly bonus potential, associate discount of 50%, tuition reimbursement, and childcare discount program

Pay Range

$16 - $17.63 per hour

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