IT Technician
3 weeks ago
Liberty, North Carolina, United States
Red Knight Solutions, LLC
Full time
About the RoleWe are looking for a talented IT Technician to join our team in Liberty, NC.
The successful candidate will have a strong background in desktop support and be able to work effectively in a fast-paced environment.
This is a full-time opportunity with a competitive salary of $18.00 per hour (W2) and benefits.
The role involves providing technical support to clients, performing routine maintenance tasks, and resolving technical issues in a timely manner.
Responsibilities:
- Provide high-quality technical support services to clients
- Install, configure, and troubleshoot computer equipment and software
- Collaborate with colleagues to resolve complex technical issues
- Meet established customer service satisfaction levels and other operational metrics
Requirements:
- Hold relevant certifications such as A+ and ITIL Foundation
- Have 3+ years of experience in a similar role
- Strong communication and problem-solving skills
- Ability to work in a team environment