IT Technician

3 weeks ago


Liberty, North Carolina, United States Red Knight Solutions, LLC Full time
About the Role

We are looking for a talented IT Technician to join our team in Liberty, NC.

The successful candidate will have a strong background in desktop support and be able to work effectively in a fast-paced environment.

This is a full-time opportunity with a competitive salary of $18.00 per hour (W2) and benefits.

The role involves providing technical support to clients, performing routine maintenance tasks, and resolving technical issues in a timely manner.

Responsibilities:

  • Provide high-quality technical support services to clients
  • Install, configure, and troubleshoot computer equipment and software
  • Collaborate with colleagues to resolve complex technical issues
  • Meet established customer service satisfaction levels and other operational metrics

Requirements:

  • Hold relevant certifications such as A+ and ITIL Foundation
  • Have 3+ years of experience in a similar role
  • Strong communication and problem-solving skills
  • Ability to work in a team environment