Data Processing User Support Technician Lead

1 month ago


Aiea, United States Hawaii State Department of Education Full time
Overview

The Hawaii State Department of Education is seeking a skilled Data Processing User Support Technician to join our team. This role requires a high degree of technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.

Salary

The estimated salary for this position is $47,856 - $53,668 per year, based on the location and job requirements.

Job Description

This is a challenging opportunity for an experienced professional to provide technical support and training to users of computer systems and software applications. The successful candidate will have a strong background in data processing and user support, with experience in troubleshooting hardware and software problems, providing technical instructions and information to groups of people, and preparing outlines, visual aids, and informational materials for presentations.

Required Skills and Qualifications
  • High school diploma or equivalent required; bachelor's degree in education or computer science preferred.
  • Minimum 1-3 years of experience in data processing and user support, with a strong background in technical troubleshooting and training.
  • Excellent communication and interpersonal skills, with the ability to work effectively with users at all levels.
  • Strong knowledge of personal computers and peripheral equipment, as well as various software applications such as word processing, spreadsheets, and databases.
  • Ability to lift and carry objects weighing up to 40 pounds unassisted.
Benefits

We offer a comprehensive benefits package, including paid holidays, vacation time, sick leave, health insurance, life insurance, flexible spending accounts, retirement plan, tax shelter annuity, deferred compensation, temporary disability insurance, social security, workers' compensation, and union representation.

Others

Please note that this position requires the ability to lift and carry objects weighing up to 40 pounds unassisted. If you do not meet this requirement, your application will not be considered. Please submit official transcripts, certifications, and other verifying documents within 10 calendar days from the date of your application.


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