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Customer Service Representative
1 week ago
Succeeding in this role requires excellent communication and problem-solving skills, with the ability to remain calm under pressure. The ideal candidate will have a background in customer service, preferably in a high-pressure environment, and be familiar with alarm systems and emergency response protocols.
You will be working in a fast-paced environment where you will be required to respond quickly and accurately to alarm signals. Your primary responsibility will be to communicate effectively with customers, emergency services and internal teams to resolve incidents promptly and efficiently.
We require a highly motivated individual who is committed to delivering exceptional service and results. You will be expected to maintain accurate records, follow documented procedures and adhere to quality standards. A Type 30 + wpm typing skill is a plus for this position.
Securitas offers a competitive compensation package, including a base salary, shift differential pay, and annual merit-based increases. We also offer comprehensive benefits, including medical, dental, vision, and life insurance, as well as company-paid short-term and long-term disability insurance.
In addition to a rewarding career, we offer a dynamic work environment that fosters teamwork, growth and development. Our company culture emphasizes respect, open communication and a commitment to excellence.
