Restoration Team Lead

7 days ago


Kalamazoo, Michigan, United States SERVPRO of Cass & St. Joseph Counties Full time

We are seeking a skilled Restoration Lead to join our team at SERVPRO of Cass & St. Joseph Counties.

The estimated salary for this role is $55,000 - $65,000 per year.

Job Description:

Company Overview

SERVPRO of Cass & St. Joseph Counties is a leading provider of restoration services in the area.

Job Responsibilities

  • Coordinate and perform production processes as scheduled and ensure quality control.
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
  • Communicate clear expectations to restoration technicians and supervise their activities.
  • Document a detailed and accurate job file to support the services provided.
  • Manage labor and consumable item usage on assigned projects.
  • Communicate with restoration project manager and office staff on project progress and issues.

Additional Responsibilities

  • Communicate and follow all OSHA guidelines for job safety.
  • Manage assets by protecting and using equipment and materials properly.
  • Coach and train restoration technicians.

Position Requirements

  • Valid drivers license.
  • High school diploma/GED (preferred).
  • At least 1 year of experience in cleaning, restoration, or construction.
  • IICRC certification a plus, not required.

Benefits

  • Competitive compensation.
  • Superior benefits.
  • Career progression.
  • Professional development.


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