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Transformation Consultant, Restaurant Technology Strategist

2 months ago

TX United States Point B Full time
About the Role

We are seeking a seasoned Transformation Consultant to join our team at Point B. As a key member of our Digital Modernization practice, you will be responsible for leading and advising clients on the strategy, selection, planning, and implementation of front of house restaurant technologies.

Key Responsibilities
  • Lead and advise clients on the strategy, selection, planning, and implementation of front of house restaurant technologies, including Point of Sale, Kiosks, Drive-thru, digital menu boards, 3rd party aggregators, loyalty, kitchen display system, payment, etc.
  • Lead and facilitate working sessions and meetings, including requirements gathering, process design, conference room pilots, Steering Committees, and deployment planning.
  • Help grow and shape our Digital & Tech Modernization practice and our restaurant technology transformation offering by contributing thought leadership and experience to its products and capabilities.
  • Drive business development by strengthening existing client relationships, attending and presenting at industry conferences, and identifying and engaging with new, untapped clients.
  • Contribute to the firm's growth and reputation by helping to develop and lead other Point B Associates.
  • Guide and mentor Point B associates on client engagements.
Requirements
  • 10+ years of experience in Digital Transformation and Enterprise Application modernization strategy and execution.
  • 2-4 years management consulting experience.
  • 2-4 years of multi-unit front of house restaurant technology experience (technologies used within the 4-walls of the restaurant).
  • Prefer candidates who have operational experience in multi-unit restaurants or have worked for a restaurant brand.
  • Hands-on experience in restaurant technology transformation advisory, and program/delivery leadership.
  • Experience and subject matter expertise related to Enterprise Application Cloud infrastructure (IaaS, PaaS) and SaaS solution (POS, KDS, DMB, Kiosk, Drive-Thru, Reservations, Catering/Events, etc) planning, selection, & implementation.
  • Developed holistic strategies (people, process, technology) for client Enterprise-wide front of house initiatives.
  • Built and cultivated business relationships and contributed to the growth of a practice area.
  • Demonstrated an ability to serve and act as a trusted advisor to senior leadership teams.
  • Provided leadership across multiple industries (Retail, Restaurant/Hospitality) and a variety of business functional areas.
What We Offer
  • The opportunity to serve in a key leadership role and help build an emerging practice area within Point B.
  • The support of a well-established consulting firm and access to a broad network of experienced people.
  • The ability to chart your career path based on expertise and passions.
  • An environment that encourages you to identify new opportunities and supports you in reaching your goals.
  • The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model.
  • The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients.
  • A comprehensive, flexible Total Rewards program that supports and recognizes each individual's unique needs and contributions to the firm.
  • The opportunity to travel nationally and to align yourself to one of our existing geographic markets for culture and community.