Client Experience Ambassador

6 days ago


Montclair, New Jersey, United States Thomas Woods - State Farm Agent Full time

We are seeking a skilled Client Experience Ambassador to join our team at Thomas Woods State Farm Agent.

Overview

In this role, you will have the opportunity to generate exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail and customer service skills will be crucial in resolving customer inquiries and coordinating with other team members.

Estimated Salary Range

The estimated salary for this position is $55,000 - $70,000 per year, based on industry standards and location.

Job Description

As a Client Experience Ambassador, your primary responsibilities will include:

  • Managing customer inquiries and resolving issues in a timely and professional manner.
  • Maintaining accurate and up-to-date client records.
  • Assisting with customer retention strategies and identifying opportunities for growth.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Strong communication and problem-solving skills.
  • Experience in customer service or a related field.
  • Ability to handle high-stress situations calmly and professionally.
Benefits

We offer a comprehensive benefits package, including:

  • Bonus based on performance.
  • Competitive salary.
  • Paid time off.
  • Training and development opportunities.
Additional Information

This is a remote position, offering flexibility and work-life balance. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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