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Health Services Specialist

2 months ago

Manteca, California, United States Planned Parenthood Mar Monte Full time
Job Summary

We are seeking a highly skilled and compassionate Health Services Specialist to join our team at Planned Parenthood Mar Monte. As a key member of our health center staff, you will provide direct patient care, perform lab testing, and contribute to achieving health center productivity goals.

Responsibilities
  • Provide direct patient care, including performing lab testing, taking vital signs, and assisting with exams.
  • Communicate effectively with patients, families, and healthcare teams to ensure accurate information and quality care.
  • Contribute to achieving health center productivity goals by efficiently managing patient flow, completing tasks, and maintaining accurate records.
  • Perform moderately complex lab testing, including pregnancy tests, STI/HIV testing, and phlebotomy/venipuncture.
  • Prepare daily patient lab samples for transfer to appropriate labs, maintain lab logs, and run lab reports for daily reconciliation.
  • Clean and maintain exam rooms, lab areas, and autoclave as assigned.
  • Provide patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources.
  • Solicit donations from patients per PPMM guidelines.
  • Demonstrate PPMM customer service standards and workplace values.
Requirements
  • High School Diploma or General Education Diploma (GED)
  • Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written)
  • General knowledge of Windows-based computer applications and willingness to learn new computer skills
  • Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail, and respect to patients and staff
  • Ability to work at nearby PPMM locations as needed
  • Able to work nights and weekends as required