Health Information Management Specialist

4 weeks ago

Glens Falls, New York, United States Glens Falls Hospital Full time

Job Summary

The Clinical Documentation Coordinator at Glens Falls Hospital is responsible for supporting the health information management processes within our healthcare system. This entry-level position focuses on the retrieval, preparation, and indexing of clinical documentation for our inpatient and outpatient facilities. The successful candidate will ensure compliance with legal, regulatory, and organizational standards while maintaining the integrity and confidentiality of patient information.

Key Responsibilities

* Prep, scan, and index incoming clinical documentation from internal providers and external referrers in accordance with departmental policies and procedures.
* Meet productivity and quality benchmarks and scorecard expectations set by HIM Operations Manager.
* Retrieve and sort through clinical documentation from departments when directed by HIM leadership team.
* Identify contents of incoming paper and electronic clinical documentation to appropriately route documents to physician, nurse, referral team, or other department in accordance with department policies and procedures.
* Collaborate with team to enhance data accuracy and integrity of medical record.
* Prepare clinical documentation to be scanned by reconciling encounters, orders, referrals, etc. Follow up on incomplete records per departmental reconciliation guidelines.
* Assist in the collection and reporting of quality metrics related to PCMH and CMS quality measures by adhering to departmental policies that target appropriate mapping of the medical record (patient, encounter, or order level).
* Perform other tasks and projects assigned by HIM Leadership Team.
* Perform thorough review of all incoming documents via mail, fax, email, etc. and redirect to appropriate departments accordingly.
* Notify HIM leadership of any workflow or build issues to mitigate potential problems promptly.
* Identify documents that constitute the legal content of the patient's health record, in both electronic and paper formats, to ensure integrity of record.
* Assign appropriate document types and supporting identifiers such as date of service.
* Properly complete destruction of records once prep, scan, index, and QA processing has been fulfilled. Understand departmental record retention schedule and assist with tasks related to storing, retention, and purging patient records.

Requirements

* High school diploma or equivalent required. Associates degree in HIM or related field preferred.
* 1 to 2 years of experience in Health Information Management (HIM) or related work environment required. Will consider Associates degree in HIM with a minimum of 80 hours of HIM practical experience in a hospital setting in lieu of work experience.
* Familiarity with EHR systems, ideally EPIC and OnBase.
* Basic understanding of PCMH and CMS quality measures.
* Strong attention to detail and organizational skills.
* Excellent communication and teamwork abilities.

Skills/Abilities

* Ability to organize and establish day-to-day priorities.
* Utilizes critical thinking skills in all aspects of the job.
* Ability to multitask while remaining professional, focused, composed, and positive.
* Excellent customer service skills.
* Displays integrity, friendliness, and compassion.
* Must be able to establish an appropriate and effective rapport with patients, co-workers, and medical staff.
* Must be able to demonstrate effective and appropriate written and oral communication skills.
* Ability to take and follow direction in a positive and appropriate manner.
* Must be flexible.
* Takes initiative/able to work independently.
* Embraces new opportunities to grow both personally and organizationally.
* Must be efficient and effective in the use of resources.
* Basic computer skills such as but not limited to Excel, Word, & Microsoft Teams.
* Must be able to sit, stand, and walk for long periods.
* Ability to read and understand the English language.
* Ability to effectively maintain confidentiality of records and communicate with all levels of personnel.

Communities We Serve

Glens Falls Hospital is committed to providing exceptional, affordable, and patient-centered care to our community. We are dedicated to improving the health of people in our region by providing access to quality healthcare services every day and in every setting.

Salary Range

The expected base rate for this position is $17.29 to $29.16 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

Benefits

Glens Falls Hospital offers a comprehensive benefits package to our employees, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a strong overall employee experience and supporting the well-being of our team members.

Job Type

Full-time

Location

Glens Falls, NY

Job Type

Healthcare - Medical Records

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