Robotics Maintenance Specialist

2 weeks ago


Duncan, South Carolina, United States Stone Recruiting Full time

POSITION: Robotics Maintenance Specialist

TRAVEL: 5-10% of time

YOUR ROLE:

As the Robotics Maintenance Specialist, you will be tasked with executing the internal robotics service operations, which include repair, preventive upkeep, and refurbishment of the organization's robotic systems.

KEY RESPONSIBILITIES:


• Conduct in-house preventive maintenance, repairs, inspections, and diagnostics on the company's robotic systems.


• Ensure the quality of repairs by:

o Adhering to established check-in/check-out protocols

o Following set Field Service Procedures and Bulletin documents

o Documenting and maintaining comprehensive records of all actions in the CRM Service Request system


• Provide thorough reports detailing the work completed during repairs.


• Perform testing and calibration of robotic systems post-repair to guarantee precise and reliable functionality.


• Maintain a tidy and organized workshop environment.


• Communicate the status of repairs to all internal and external stakeholders.


• Prepare systems to support sales initiatives.


• Uphold safety protocols to ensure a secure working atmosphere.

QUALIFICATIONS:


• Associate degree or higher with relevant technical education and experience


• Experience in mechanical/electrical troubleshooting, disassembly, and repair


• Familiarity with software and firmware installation and maintenance.


• Prior experience in automation and/or robotics service is preferred.


• Willingness to travel up to 10% of the time – may increase during training.


• Strong attention to detail, accuracy, and quality-oriented mindset


• Training may necessitate international travel.

SKILLS:


• Excellent organizational abilities; experience with 5S is a plus


• Capability to read and interpret electrical and mechanical schematics and related technical documentation.


• Proficient in using a PC and Microsoft Office applications.


• Driven by quality and customer service to consistently meet the needs of internal and external clients


• Strong technical writing and communication skills.


• Self-motivated, proactive, and resourceful


• Positive and professional demeanor


• Ability to establish and maintain effective working relationships based on mutual trust, respect, and collaboration with managers, colleagues, customers, and vendors


• Quick to react and adapt to changes in priorities, circumstances, and direction


• Capable of working effectively with minimal supervision while managing multiple projects


• Strong technical background complemented by a customer-oriented approach



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