Lead Housekeeper Supervisor

2 weeks ago

Alabaster, Alabama, United States Compass Group Careers Full time
Job Title: Lead Housekeeper

We are seeking a highly skilled and experienced Lead Housekeeper to join our team at Compass Group Careers. As a Lead Housekeeper, you will be responsible for supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to unit standards.

Key Responsibilities:
  • Provide quality service to customers by providing one-on-one attention to detail.
  • Ensure assigned staff have reported to work and clocked in properly; documents late or absent employees.
  • Resolve internal/external guest complaints to ensure guest satisfaction.
  • Document call offs, and replaces for any shift.
  • Coordinate assigned staff breaks.
  • Prepare and distribute assignment sheets to staff and reviews priorities.
  • Assign designated keys, radios, and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
  • Checks all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems. Instructs designated personnel to correct deficiencies.
  • Inspects areas to confirm cleaning standards have been met.
  • Assists staff to ensure highest standards of cleanliness and service.
  • Conducts staff training as assigned.
  • Contributes to the team; exhibits professionalism with customers, fellow employees, and others.
Benefits:
  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

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