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Healthcare Account Specialist

2 months ago

Houston, Texas, United States U.S. Physical Therapy Full time

Overview

Company Name: U.S. Physical Therapy, Inc.

Position: Patient Account Representative

Location: Houston, Texas

Employment Type: Full-Time

Minimum Experience: 1+ Years

Position Summary:

U.S. Physical Therapy is on the lookout for a Patient Account Representative in Houston. We are in need of a motivated and friendly individual to enhance our operations.

What We Provide:

  • Attractive salary structure
  • Monthly performance-based incentives
  • Comprehensive benefits package including 401k, health, dental, and paid time off
  • Professional development and career advancement opportunities
  • Employee discount programs and support services
  • A nurturing environment that fosters success and growth

Key Responsibilities:

  • Address billing and payment inquiries from patients
  • Investigate and rectify discrepancies in accounts
  • Handle payments, refunds, and insurance details
  • Engage with insurance providers for authorizations and coverage verification
  • Follow up on claims and resolve denials
  • Ensure accurate maintenance of patient account records
  • Deliver exceptional customer service
  • Collaborate with various departments to enhance processes
  • Stay updated on insurance regulations and coding practices

Qualifications:

  • High school diploma required; degree preferred
  • 1-2 years of experience in medical billing
  • Familiarity with medical billing, coding, and insurance protocols
  • Strong attention to detail and effective communication skills
  • Proficient in Microsoft Office and capable of multitasking

About U.S. Physical Therapy:

U.S. Physical Therapy, Inc. operates outpatient clinics across 41 states, specializing in orthopedic, sports-related, and neurological care. The company also manages facilities for third parties and provides industrial injury prevention services.