Customer Service Associate

3 days ago


Huntingdon, Pennsylvania, United States The GIANT Full time
Job Overview:
As a Customer Service Associate at The GIANT Company, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to provide top-notch service, resolve customer queries, and maintain a clean and organized store environment. If you are passionate about delivering outstanding customer experiences and working in a dynamic retail setting, this is the ideal opportunity for you.

About the Job:
This is an entry-level position that requires minimal supervision. You will work closely with our management team to ensure seamless operations and exceed customer expectations. As a key member of our store team, you will be responsible for maintaining a clean and safe shopping environment, processing transactions accurately, and handling customer complaints efficiently.

Responsibilities:
* Provide exceptional customer service and resolve customer inquiries promptly and professionally
* Maintain a clean and organized store environment, including floors, shelves, and displays
* Process transactions accurately and efficiently, including handling cash, credit card payments, and returns
* Handle customer complaints and concerns in a professional and courteous manner
* Work collaboratively with the management team to achieve sales goals and improve store performance

Requirements:
* High school diploma or equivalent required
* 1-2 years of customer-facing experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Physical ability to lift up to 50 pounds and stand for long periods

Benefits:
The GIANT Company offers a competitive salary range of $12-$15 per hour, depending on experience. Additionally, we offer opportunities for career growth, comprehensive training programs, and a fun and supportive work environment. We are committed to providing a safe and inclusive workplace for all employees. Join our team today and take the first step towards a rewarding career

Estimated Salary: $24,960 - $31,200 per year.

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