Clinical Care Specialist

2 weeks ago


Duluth, Minnesota, United States Essentia Health Full time
Job Summary

We are seeking a skilled Clinical Care Technician to join our team at Essentia Health. As a Clinical Care Technician, you will play a vital role in providing clinical assistance for patient care, supporting providers and clinical staff with administrative and select patient care tasks, and ensuring the smooth operation of our clinical areas.

Key Responsibilities
  • Supports and assists providers and clinical staff with administrative and select patient care tasks.
  • Supports patient scheduling and work queue needs as assigned.
  • Follows up on no-shows and works with providers to review and approve add-ons.
  • Greets patients, supports virtual visits, completes identification verification, height, weight, and vision and hearing screening, and informs patients of wait time.
  • Chaperones exams as needed.
  • Administers questionnaires and documents in electronic medical record, enters or edits outside results, and prepares patient forms for provider signatures.
  • May perform specific patient care tasks based on training.
  • Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
  • Cleans, prepares, organizes, and re-stocks clinical areas and maintains supplies.
  • Cleans procedure and exam rooms between patients and at end of day.
  • Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
  • Cleans and ensures proper maintenance for equipment as assigned.
  • Performs daily crash cart checks, monitors, and empties sharps containers.
  • Performs routine safety checks on fire extinguishers, safety lights, eye wash stations, and oxygen tanks.
Preferred Qualifications
  • Customer service skills
  • Ability to follow direction and perform tasks within scope of role
  • Experience in healthcare or patient care experience
  • Experience using electronic medical record
  • Medical terminology
  • Basic Life Support (BLS) within 30 days of hire
Job Location and Shift Information

This position is located at Building A - Duluth Clinic - 1st Street and requires a Day Rotation schedule.

Compensation and Benefits

This position offers a competitive hourly rate of $23.84 and a comprehensive benefits package.



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