Parts Counter Specialist

5 days ago


Billings, Montana, United States Bretz RV & Marine Full time

Are you passionate about the RV and marine industry?

Bretz RV & Marine Job Description

We are seeking a highly motivated Parts Counter Specialist to join our team at Bretz RV & Marine. This role involves providing exceptional customer service, managing inventory, and promoting parts sales.

Responsibilities:
  • Merchandise the parts sales floor to showcase products in an attractive and organized manner.
  • Routinely run and help promote parts specials to drive sales and increase revenue.
  • Order inventory that will excite customers and keep our shelves stocked with popular items.
  • Collaborate with suppliers to ensure timely delivery of parts and maintain strong relationships.
  • Verify that all parts are correctly stocked and displayed for optimal visibility and accessibility, ensuring customers can easily find what they need.
  • Organize merchandise and participate in modifying displays to reflect current inventory, sales, and promotions, maintaining a visually appealing environment.
  • Develop strategies to increase sales and meet sales targets, driving business growth.
  • Greet customers warmly and assist them in finding the parts they seek, answering questions, educating on product usage, and providing advice for maintenance and installation.
  • In situations where a customer is dissatisfied, intervene promptly and come up with creative solutions to maintain business when dealing with backorders, damaged parts, or stock-outs.
  • Inspect returned parts to identify defects and assist customers with replacement parts or full refunds.
Requirements:
  • High school diploma or equivalent degree.
  • Able to work weekends as required.
  • Quickly learn about a variety of parts and be knowledgeable about our products.
  • Personable, friendly, and willing to listen, with excellent communication skills.
  • Ability to effectively communicate with customers, coworkers, and management.
  • Ability to work in a fast-paced environment with multiple tasks and priorities.
Preferred Qualifications:
  • One to three years of experience in customer service.
  • Previous sales experience in a retail environment.
  • Familiarity with stocking and organizing inventory, with a keen eye for detail.
  • Prior knowledge of the RV and marine industry, with a passion for staying up-to-date on new products and trends.
Compensation:

$16 - 18 per hour plus commission, providing a competitive income with opportunities for advancement.

Benefits:
  • Medical insurance options to support your health and well-being.
  • Dental and vision coverage options for comprehensive care.
  • 401K retirement savings plan with employer match, helping you secure your financial future.
  • Vacation time and holiday pay to recharge and spend time with loved ones.
  • Employee discounts on RVs and marine products, making it easy to own your dream vehicle.
About Us:

Bretz RV & Marine is a family-owned and operated business, proud to serve the RV and marine community since 1967. We value our employees and strive to provide a positive work environment, offering growth opportunities and a sense of belonging.


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