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Insurance Policy Advisor
4 weeks ago
Company Overview: At State Farm Insurance, we strive to provide excellent service to our customers. Our team of professionals is dedicated to helping policyholders with their insurance needs.
Salary: $45,000 - $60,000 per year, depending on experience and location.
Job Description: As an Insurance Policy Advisor, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information on insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment inquiries. You will also resolve customer issues and complaints in a professional and efficient manner, collaborate with team members to ensure customer satisfaction, and maintain accurate customer records and update information as needed.
Required Skills and Qualifications: To be successful in this role, you must have excellent communication and problem-solving skills, be able to work in a fast-paced environment, and have a strong understanding of insurance policies and procedures. You should also be able to stay updated on industry trends and changes in insurance policies.
Benefits: In addition to a competitive salary, you will receive benefits such as medical, dental, and vision coverage, paid time off, and opportunities for career advancement.