Hospitality Ambassador

6 days ago

Oxford, Ohio, United States The Oliver Hotel, Oxford Full time
Job Overview

The Oliver Hotel in Oxford is seeking a friendly and welcoming Host/Hostess to provide exceptional guest service. As the first point of contact, you will be responsible for creating a positive impression of our establishment, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:
  • Guest Relations: Greet guests warmly upon arrival, extending a warm welcome and attending to their needs promptly.
  • Dining Room Maintenance: Check the dining area regularly for cleanliness and organization, restocking condiments as necessary.
  • Table Management: Help clear and wipe down tables, setting up with utensils and glassware for the next party.
  • Reservation Handling: Book reservations efficiently, resolve seating issues quickly, and troubleshoot phone inquiries from customers.