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Equipment Systems Application Engineer I

2 months ago

Lynnfield, Massachusetts, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Equipment Systems Application Engineer I to join our team at Johnson Controls International. As a key member of our construction sales team, you will play a critical role in supporting the pre and post-sales activities for building systems and equipment project opportunities.

Key Responsibilities
  • Provide technical support and guidance to account executives during project design and proposal phases, ensuring accurate and timely delivery of equipment and services.
  • Develop and maintain detailed cost estimates and scopes of work for assigned projects, working closely with sales teams to ensure customer satisfaction and project financial results.
  • Prepare customer proposals and quote letters, including project takeoffs, specification reviews, and special quote generation.
  • Support account executives in becoming the basis of design through timely selections, specifications, sequences, drawings, and review of documents.
  • Manage project profit and loss (P&L) and customer satisfaction for all assigned projects, utilizing the Johnson Controls equipment order execution process.
  • Work closely with management and administration to coordinate backlog execution, schedule, and forecast execution of equipment projects up to two years in advance.
  • Interpret engineering drawings and specifications to develop and provide engineered equipment submittals, ensuring compliance with contract documents and site coordination requirements.
  • Verify that Johnson Controls has an approved equipment submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication.
  • Evaluate the contractual scope of supply and the impact of client-issued bulletins, field directives, and/or scheduling changes, coordinating project schedule with the customer to ensure timely release of equipment.
  • Work to maximize additional change orders, performing associated cost estimates, preparing proposals, and negotiating final settlement prices and customer acceptance.
  • Coordinate the factory equipment order process to ensure technical and commercial compliance with contract documents and site coordination requirements.
  • Select, order, and track the delivery of materials and equipment for assigned projects, coordinating shipping processes to meet factory and project schedule requirements.
  • Effectively communicate project progress, issues, and financial status to management as required.
  • Review vendor invoices for technical and commercial compliance prior to directing the Customer Operations Associate to approve payment.
  • Coordinate post-shipment services, including start-up initiation and solutions to delivery, shipping, or scope omission problems.
  • Visit customer sites as required to ensure delivery and receipt of critical equipment is following the expectations of Johnson Controls, the customer, and the owner.
  • Ensure project documentation is compliant with contract requirements, Johnson Controls standards, and the formal Johnson Controls equipment order execution process.
  • Periodically answer engineered equipment and controls application questions from potential customers and other sales channels.
  • Develop and maintain viable long-term relationships with customers, consultants, prime contractors, and subcontractors, attending job progress meetings as required.
  • Coordinate customer-training requirements with local Johnson Controls service teams.
  • Ensure that all customer requirements in regard to billing are clearly communicated to the Customer Operations Associate.
  • Assist the Customer Operations Associate with any collection issues related to the scope delivery to ensure Johnson Controls receives payment in full.
Requirements
  • Bachelor's degree in engineering, construction, project management, or equivalent.
  • Computer skills experience to include Microsoft Office suite, with emphasis on Word, Excel, and Visio, Adobe Writer, and basic Windows operating system environment.
  • AutoCAD experience is preferred.
  • Ability to work independently and as part of a team.
  • Good organizational skills with attention to detail.
  • Interpersonal skills to effectively communicate with both internal and external customers.
  • Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
Equal Employment Opportunity

Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.