Case Manager

7 days ago

Martinez, California, United States Insight Housing LLC Full time
Job Title: Case Manager

Insight Housing LLC is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing case management and housing stabilization services to homeless Veteran families.

Job Summary

Under the supervision of the Program Manager, the Case Manager will coordinate SSVF client intake process, conduct initial assessments, and create and maintain client files. The ideal candidate will have experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse, or other social issues.

Responsibilities
  • Coordinate SSVF client intake process and conduct initial assessments
  • Provide street and venue-based outreach to homeless Veterans
  • Maintain a client case load as assigned
  • Provide intensive housing and vocational case management to Veterans and their families
  • Conduct home visits as assigned
  • Actively involve clients in the design and delivery of supportive services
  • Collaborate with the Housing Specialist to maintain positive relationships with landlords
  • Develop individual budgets and service plans with each Veteran client
  • Provide service coordination and linkage to Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, income support and benefits, substance abuse treatments, mental health services, and consumer and family involvement
  • Conduct weekly meetings with participants to identify short and long-term goals, money management, and employment/education issues
  • Assist participants in retaining housing and maximizing their independence and self-sufficiency
  • Provide crisis intervention as needed
  • Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required
  • Provide information and recommendations to the Program Manager regarding program evaluation and modification
  • Co-facilitate housing clinics, groups, and other HCMT activities
  • Maintain HMIS database records and ensure that all data is entered into HMIS within 24 hours of service delivery
  • Adhere to laws regarding confidentiality and reporting requirements and maintain knowledge of HIPAA certification standards
  • Drive own or agency vehicle to the field and to other program sites as required and document and report mileage according to agency procedures
  • Participate in promoting a safe, healthy, and clean working environment consistent with agency's health and safety practices
  • Attend and participate in all meetings and trainings as assigned
  • Complete and submit timesheets in a timely and accurate manner
  • Work within the framework of Insight Housing's Code of Conduct
Requirements
  • High school required, Bachelor's degree in Social Services or related field a plus
  • Ability to complete CPR/First Aid Training
  • 1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse, or other social issues required
  • Translatable military experience, relevant internship, and volunteer experience, or administrative experience will be considered
  • Proficient in use of computer and Microsoft office suite (Work, Excel, Outlook, and TEAMS)
  • Experience with Homeless Management Information System (HMIS) a plus
  • Commitment to serving individuals experiencing homelessness and understanding of and sensitivity to issues related to homeless, low-income, mentally disabled, and chemically dependent persons
  • Lived or Veterans experience strongly preferred
Special Requirements
  • This position requires frequent driving, a valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies
  • Must be able to receive and maintain criminal records clearance

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