Cash Application Professional
5 days ago
Join us at Ascensus, the nation's leading third-party administrator of retirement plans, and take on the challenge of being a Cash Application Professional.
We partner with advisors across the country to deliver high-touch personalized service from local TPAs backed by a large national firm, Ascensus.
The Cash Application Professional is responsible for resolving customer billing, cash application, and collection problems.
Job Description:
Our ideal candidate will provide clear communication and customer service on all billing, payment, and collection-related issues to external customers and internal business partners.
Key Responsibilities:
- Investigate and analyze billing and payment discrepancies
- Presents oneself as a positive role model to the company and customers
- Adhere to all department and company policies and procedures
- Protect and secure confidential data held by Ascensus
- Assist with other tasks and projects as assigned
Requirements:
We are looking for an individual with:
- An associate degree or equivalent work experience
- 2+ years of accounting and/or customer service experience
- Knowledge of basic accounting principles
- Strong client interface and verbal & written communication skills
- Detail-oriented with strong organizational and time management skills
- Ability to handle multiple priorities and meet deadlines
- Ability to work independently as well as with a team in a fast-paced environment
- Working knowledge of Microsoft Office Suite and experience with technology
Compensation:
The estimated salary for this position is around $55,000 per year, depending on location and experience.
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