Cash Application Professional

5 days ago


Atlanta, Georgia, United States Ascensus Full time

Join us at Ascensus, the nation's leading third-party administrator of retirement plans, and take on the challenge of being a Cash Application Professional.

We partner with advisors across the country to deliver high-touch personalized service from local TPAs backed by a large national firm, Ascensus.

The Cash Application Professional is responsible for resolving customer billing, cash application, and collection problems.

Job Description:

Our ideal candidate will provide clear communication and customer service on all billing, payment, and collection-related issues to external customers and internal business partners.

Key Responsibilities:

  • Investigate and analyze billing and payment discrepancies
  • Presents oneself as a positive role model to the company and customers
  • Adhere to all department and company policies and procedures
  • Protect and secure confidential data held by Ascensus
  • Assist with other tasks and projects as assigned

Requirements:

We are looking for an individual with:

  • An associate degree or equivalent work experience
  • 2+ years of accounting and/or customer service experience
  • Knowledge of basic accounting principles
  • Strong client interface and verbal & written communication skills
  • Detail-oriented with strong organizational and time management skills
  • Ability to handle multiple priorities and meet deadlines
  • Ability to work independently as well as with a team in a fast-paced environment
  • Working knowledge of Microsoft Office Suite and experience with technology

Compensation:

The estimated salary for this position is around $55,000 per year, depending on location and experience.



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