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Commercial Insurance Processor

2 months ago


Gainesville, Florida, United States Tower Hill Insurance Group LLC Full time

Tower Hill Insurance Group LLC is on the lookout for a skilled Commercial Processor who thrives on intellectual challenges and is eager to build a fulfilling career with a growing organization. As one of Florida's most reputable names in homeowners insurance, Tower Hill Insurance provides excellent opportunities for career progression and personal development, along with competitive benefits and rewards.

The Commercial Processor plays a crucial role in supporting the Commercial Underwriting team by ensuring the seamless flow of business requests, including submissions, endorsements, and other policy-related documents, through established departmental processes. This position requires the application of independent judgment alongside pre-defined procedures and guidelines to fulfill primary job responsibilities. Additionally, this role involves participation in compliance audits and periodic user testing of product modifications and enhancements.

KEY RESPONSIBILITIES

  • Manage a range of commercial tasks, including data entry, property rating, policy issuance, endorsements, and cancellations.
  • Prequalify new business applications and renewal information for analysis and quote handling by underwriters.
  • Assist the Underwriting Unit with loss control tasks, compliance follow-ups, outstanding file documentation, and other general underwriting activities.
  • Input financial and policy/rating data into the rating software platform.
  • Communicate regularly with agents, underwriters, accounting, and premium finance companies for additional underwriting and billing information, applications, and various payment resolutions.
  • Process policy endorsements in accordance with established authority or as approved.
  • Evaluate workflows and provide feedback on potential modifications. Collaborate with IT and other departments during the testing of commercial product changes and enhancements under management guidance.
  • Generate basic business analytics reports and other operational status reports for departmental management.

ADDITIONAL INFORMATION

This job description outlines the essential functions of the position and is not intended to be an exhaustive list of all responsibilities. Tower Hill reserves the right to assign additional duties as necessary to achieve organizational goals.

SUPERVISORY ROLE

This position does not include supervisory responsibilities.

QUALIFICATIONS

To excel in this role, candidates must be able to satisfactorily perform each essential duty. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

EDUCATION

A High School Diploma or GED is required. A Bachelor's Degree in a relevant field is preferred.

EXPERIENCE

A minimum of one to three years of relevant work experience or training is required.

CERTIFICATIONS

Completion of insurance education coursework in the INS 21, 22, 23 series is required within one year of hire.

LANGUAGE AND COMMUNICATION SKILLS

Ability to write basic reports and business correspondence, present information clearly, and respond effectively to inquiries. Strong communication skills, active listening, and adaptability are essential.

MATHEMATICAL SKILLS

This role requires basic mathematical skills, including addition, subtraction, multiplication, division, counting, and basic measuring.

DATA UTILIZATION

Compile and record data according to guidelines, and understand basic numerical data to analyze performance metrics and identify straightforward trends for decision-making.

REASONING ABILITY

Ability to solve basic problems with limited guidance, understand various types of instructions, and develop simple solutions. Make straightforward decisions and identify obvious challenges.

TECHNICAL SKILLS

Basic proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Ability to quickly learn new software and possess a foundational understanding of relevant applications.

BENEFITS

Tower Hill Insurance offers competitive pay and benefits, along with well-being programs to support employees and their families. For more information about our company and career opportunities, please visit our website.

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodations for individuals with disabilities. If you require reasonable accommodation due to a disability for any part of the employment process, please let us know the nature of your request and your contact information.