Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Expert at WingStop - Saugus. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring a positive and memorable experience in our restaurants.
Key Responsibilities:
- Greet and welcome guests, processing food orders at the counter and via phone using our POS system.
- Provide accurate and efficient service, ensuring all guests receive their orders promptly and to their satisfaction.
- Manage cash handling and balancing, as well as communicate effectively with crew members and kitchen staff to resolve any issues.
- Assist with solving customer inquiries and correcting food orders, when necessary.
Requirements:
- Must be 18+ years old.
- Applicable experience in customer service, cash handling, and teamwork.
- Able to lift 40 pounds.
- Flexibility in work schedule, including night shifts, weekends, and holidays.
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply:
Please submit a ZippyApp application package, which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would be a great fit for our team.
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