Customer Service Representative

2 weeks ago


Green Tree, Pennsylvania, United States Paul Lukitsch - State Farm Agent Full time
Job Title: Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting our insurance and financial services products.

Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote our products
  • Work collaboratively with the team to achieve sales and service goals
  • Stay up-to-date on product knowledge and industry developments to provide expert advice to customers
Requirements:
  • Excellent communication and interpersonal skills
  • Self-motivated and proactive in problem-solving
  • Detail-oriented and organized
  • Ability to work in a team environment and build strong relationships with colleagues and customers
  • Ability to effectively relate to customers and understand their needs
What We Offer:
  • Competitive hourly pay
  • Flexible hours and part-time schedule
  • Opportunity for growth and advancement within our agency
  • Simple IRA and other benefits

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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