Sales & Customer Service Associate

14 hours ago


Pompano Beach, Florida, United States Massage Envy Full time

Overview: Massage Envy Pompano Beach is seeking a skilled Sales & Customer Service Associate to provide outstanding customer service and help grow our member base. As a team, we're committed to delivering an excellent experience and promoting the value of Total Body Care.

Perks & Pay:

  • Competitive hourly rate of $13-14 plus bonuses and commissions
  • Flexible schedules - one weekend shift required
  • Employee Assistance Program
  • Employee referral bonus program
  • Supplemental dental, vision, accident, hospital medical plans.
  • Company-sponsored Tele-Health for all employees and their household members
  • Employee Massage Envy Membership including 1-hour service of your choice per month and additional services at a discounted rate

Day-to-Day:

  • Provide exceptional customer service and make every guest feel valued and understood
  • Promote Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking appointments, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that celebrates individuality and shares knowledge

$13-14/hour


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