Dining Room Ambassador
5 days ago
Job Summary: We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Great Wolf Resorts. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Key Responsibilities:
- Guest Welcome: Greet guests warmly and escort them to their assigned dining area, ensuring a seamless and welcoming experience.
- Table Management: Monitor table availability and manage the wait list as needed, ensuring that guests are seated promptly.
- Communication: Inform guests of promotions and notify them of their assigned server, ensuring that they feel valued and informed.
- Team Collaboration: Work closely with the dining room staff to set and clear tables, replenish water, and serve beverages as needed.
Requirements:
- Flexibility: Be available to work a variety of shifts, including nights, weekends, and holidays, as needed.
- Physical Demands: Be able to lift up to 30 pounds, bend, stretch, and twist, and stand for long periods of time.
Preferred Qualifications:
- Previous Experience: Previous experience in a host/hostess or front-of-house role in a restaurant or hospitality setting.
- Strong Communication Skills: Possess excellent communication skills, with the ability to work effectively with guests and team members.
About Us: Great Wolf Resorts is a leading provider of family-friendly vacation experiences, offering a range of amenities and activities that create lifelong memories for our guests. We are committed to providing exceptional service and creating a welcoming environment for all our guests.
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