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Customer Service Representative

2 weeks ago


Rome, Georgia, United States Harbin Clinic Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Harbin Clinic. As a key member of our Business Office, you will play a vital role in providing exceptional customer service and ensuring seamless billing operations.

Job Summary

This position involves performing a variety of clerical duties necessary for the daily operation of the Business Office. Duties include answering phone calls, posting payments and adjustments, scanning documents, and distributing correspondence.

Key Responsibilities
  • Answering phone calls and responding to inquiries from patients and third-party payers
  • Posting payments and adjustments accurately and efficiently
  • Scanning documents and maintaining electronic records
  • Distributing correspondence and ensuring timely communication
Requirements
  1. High school diploma or equivalent required
  2. Previous experience in the medical field preferred but not required
  3. Basic knowledge of office equipment and software applications
  4. Excellent communication and interpersonal skills
  5. Working knowledge of federal, state, and local regulations, including HIPAA rules and regulations
  6. Experience with accounts receivable principles and procedures
  7. Ability to work independently and as part of a team
Benefits

As a valued member of our team, you will enjoy a competitive salary of approximately $45,000 per year, depending on experience. In addition, you will receive a generous uniform allowance and opportunities for professional growth and development.

At Harbin Clinic, we are committed to delivering high-quality patient care and exceptional customer service. If you share our values and are passionate about making a difference, we encourage you to apply for this exciting opportunity.