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Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Harbin Clinic. As a key member of our Business Office, you will play a vital role in providing exceptional customer service and ensuring seamless billing operations.
Job SummaryThis position involves performing a variety of clerical duties necessary for the daily operation of the Business Office. Duties include answering phone calls, posting payments and adjustments, scanning documents, and distributing correspondence.
Key Responsibilities- Answering phone calls and responding to inquiries from patients and third-party payers
- Posting payments and adjustments accurately and efficiently
- Scanning documents and maintaining electronic records
- Distributing correspondence and ensuring timely communication
- High school diploma or equivalent required
- Previous experience in the medical field preferred but not required
- Basic knowledge of office equipment and software applications
- Excellent communication and interpersonal skills
- Working knowledge of federal, state, and local regulations, including HIPAA rules and regulations
- Experience with accounts receivable principles and procedures
- Ability to work independently and as part of a team
As a valued member of our team, you will enjoy a competitive salary of approximately $45,000 per year, depending on experience. In addition, you will receive a generous uniform allowance and opportunities for professional growth and development.
At Harbin Clinic, we are committed to delivering high-quality patient care and exceptional customer service. If you share our values and are passionate about making a difference, we encourage you to apply for this exciting opportunity.