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Facilities Operations Supervisor

2 months ago

Conyers, Georgia, United States RPM Full time

Position Overview: The Facilities Operations Supervisor will collaborate with the Community Manager and Assistant Manager to enhance the net operating income of the property by ensuring the safe upkeep of both the exterior and interior spaces in accordance with RPM standards while adhering to budgetary constraints. This role is pivotal in fostering resident satisfaction through prompt, safe, and efficient repairs.

Key Responsibilities:

  • Oversee and guarantee the effective maintenance of the property and its grounds, which includes leading maintenance personnel and cultivating a proficient team of Maintenance Technicians.
  • Manage the property’s operational budget and obtain competitive quotes for necessary supplies and services.
  • Process purchase orders (POs) and invoices to maintain budgetary control.
  • Evaluate and prioritize work orders to ensure timely completion and high levels of resident satisfaction, managing the work order system efficiently and maintaining accurate records within the software.
  • Ensure the maintenance, cleanliness, and safety of the community, which involves compliance with fire and safety regulations and oversight of construction projects. Reporting employee injuries promptly is also a critical aspect of this role.
  • Diagnose and repair various systems, including HVAC, electrical, and plumbing, to uphold the property’s operational integrity.
  • Regularly communicate with the property manager, respond to maintenance emergencies, and follow up with residents to confirm their satisfaction. Maintain detailed records and propose cost-saving initiatives for review.
  • Implement preventative maintenance strategies, be available for after-hours emergencies, and ensure adherence to OSHA regulations and safety laws. This includes conducting routine property inspections and maintaining a safe, drug-free workplace.
  • Actively mentor and train maintenance team members to enhance their skills and knowledge, fostering a highly competent team capable of delivering effective maintenance services.

Qualifications:

  • Minimum of two years of multifamily maintenance experience and/or training; a combination of education and experience will be considered.
  • High school diploma or GED is preferred.
  • At least one year of supervisory experience is preferred.
  • EPA certification is required.
  • CPO certification is preferred.
  • Proficiency in Microsoft Office Suite and Project Management.
  • A valid driver’s license is required.

Physical Requirements:

  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • May need to push or pull items and reach overhead.
  • May require bending, stooping, or kneeling.
  • Dexterity of hands and fingers is necessary to grasp tools.
  • Must be able to see for inspections, read blueprints and schematics, and view computer screens.
  • Must be able to hear and understand verbal communications in person and over the phone or computer.
  • Must be able to detect sounds indicating potential issues, such as machinery noises or alarms.
  • Occasionally required to lift or carry items weighing up to 50 pounds, with assistance for heavier items.
  • Must be capable of operating various maintenance tools, including power tools, ladders, and lifts.
  • Must be able to operate a computer, keyboard, mouse, and other office equipment.

Work Environment: This role is primarily on-site and requires the employee to spend time outdoors, with exposure to various weather conditions. The position may involve working in confined spaces, at heights, and in potentially hazardous areas.