Construction Superintendent

Cat Dealer Service Leader

Cleveland Brothers Equipment Co., the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, is seeking a highly motivated and experienced Cat Dealer Service Leader to join our team.

The ideal candidate will have a comprehensive knowledge of mechanical repair procedures and their application to equipment repair, as well as a thorough understanding of Company/contract practices and policies in relation to the direction of the work force.

Key Responsibilities:

• Direct the activities of the Main Shop Service Department, as well as non-bargaining and bargaining employees, in the performance of shop repairs and parts on equipment.
• Receive and respond to customer requests or inquiries on equipment repairs.
• Assign and schedule equipment and personnel to shop repairs.
• Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level.
• Foster good union/management relations.
• Utilize mainframe, personal computers, as well as literature sources to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information.
• Devise work schedules for repairs to be performed in the repair shop which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules.
• Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer.

Requirements:

• Comprehensive knowledge of mechanical repair procedures and their application to equipment repair.
• Thorough understanding of Company/contract practices and policies in relation to the direction of the work force.
• Significant talent in the direction and scheduling of persons under a collective bargaining agreement, as well as those who supervise and support them, to achieve the highest possible degree of productivity.
• Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency.
• Proven success in managing and developing staff. Superior interpersonal and relationship building skills. Ability to manage day to day operations.
• Intermediate computer skills. Proficiency with MS office software, Lotus Notes and DBSi.

Benefits:

• Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.

About Us:
Cleveland Brothers Equipment Co., was founded in 1948 and is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

We supply a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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