Restaurant Ambassador

4 days ago

Baton Rouge, Louisiana, United States Fiery Crab Full time
Host/Hostess Job Description

A Host/Hostess plays a vital role in ensuring a positive experience for our guests from the moment they enter our restaurant. Their primary focus is on creating a warm and welcoming atmosphere, making our guests feel valued and cared for.

Key Responsibilities:
  • Greeting and Seating: Greet guests as they arrive, and efficiently seat them in a timely manner.
  • Reservations and Waitlisting: Assist with reservations, manage waitlists, and provide accurate wait time estimates to our guests.
  • Menu and Information Provision: Provide menus, answer initial questions, and offer recommendations to enhance the dining experience.
  • Seating Optimization: Strategically seat guests to ensure an even workload for our wait staff and optimize the dining experience.
  • Phone and Reservation Management: Answer phones, schedule reservations, and accommodate large parties with ease.

At Fiery Crab, we're committed to providing exceptional service and creating memorable experiences for our guests. If you're a friendly, organized, and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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