To-Go Host and Delivery Specialist

2 weeks ago


Santa Clara, California, United States Eataly North America Full time

We are seeking a skilled and enthusiastic To-Go Service Representative to join our Eataly North America team.

Job Overview:

In this role, you will play a critical part in delivering exceptional customer service, managing takeout and delivery operations, and maintaining a clean, organized workspace. As a key ambassador for our brand, you will embody our commitment to quality, integrity, and customer satisfaction.

Main Responsibilities:

  1. Process to-go orders accurately and efficiently, ensuring timely delivery or pick-up
  2. Provide detailed product information, answer questions, and make recommendations to enhance the customer experience
  3. Maintain open communication channels with colleagues and management, sharing feedback and suggestions for improvement
  4. Contribute to a safe and healthy work environment by adhering to all health and safety protocols
Skills and Qualifications:

Successful candidates will possess:

  • 1+ year of experience in a fast-paced, customer-facing environment
  • Strong communication, problem-solving, and interpersonal skills
  • Able to multitask, prioritize tasks, and maintain a high level of productivity
  • Availability to work flexible hours, including evenings and weekends
Compensation and Benefits:

We offer a competitive compensation package, including:

  • An estimated hourly wage of $23 based on experience
  • A comprehensive benefits package, including medical, dental, vision insurance, and paid time off
  • Ongoing training and professional development opportunities


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