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Order Fulfillment Associate

1 week ago

Allentown, Pennsylvania, United States Wegmans Food Markets Full time
Job Title: Store Shopper

About the Job:
We are looking for a dedicated and customer-oriented individual to join our team as a Store Shopper. In this role, you will be responsible for utilizing technology to engage with customers, shop their orders, and stage them for pickup. This position requires a strong focus on delivering exceptional customer service and maintaining a clean and organized workspace.

Key Responsibilities:
  • Use technology to communicate with customers and manage orders
  • Fulfill customer orders accurately and efficiently, staging them in the fulfillment area
  • Handle products properly, using necessary equipment, and bag items for safe delivery
  • Scan items accurately, make substitutions as needed, and process payments
  • Maintain a clean, organized, and well-stocked workspace
  • Perform other customer service duties as needed

Requirements:
  • Customer service experience, preferably in a food service or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently