Loan Officer Trainee

2 weeks ago

Orlando, Florida, United States Lennar Homes Full time
Job Title: Loan Officer Associate

We are Lennar Homes, a leading homebuilder dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates. Our mission is to build quality homes and provide exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

About the Role

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. This role involves completing various online and classroom educational sessions, receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

Responsibilities
  • Learning Development: Participate in formal training programs provided by the company, covering various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process.
  • Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
  • Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
  • Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
  • Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
  • Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.
Requirements
  • High school diploma or equivalent
  • BA or BS preferred
  • Mortgage or banking experience (preferred)
  • Experience in articulating product or service features, benefits, and value
  • A genuine passion for going above and beyond to ensure customer satisfaction
  • Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities
  • Proficient in using standard office software (e.g., Microsoft Office Suite)
  • Valid driver's license and reliable transportation
Benefits

Lennar Homes offers a comprehensive array of benefits designed to enhance the well-being and professional growth of our Associates. These benefits include:

  • Comprehensive medical, dental, and vision benefits
  • Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts
  • Vacation – up to 3 weeks of vacation per year upon hire
  • Holidays, sick leave, and personal days
  • Everyone's Included Day – one paid day each year to celebrate, engage, in, and/or observe a cause that is meaningful to you
  • 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay
  • Paid maternity and bonding leave
  • New hire referral bonus program
  • Associate Assistance Plan
  • Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance
  • Associate Discount Program through Perks at Work
  • Associate Home Purchase Program
Physical and Office/ Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move, and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

Lennar Homes is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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