Front Desk Ambassador

3 days ago


Downers Grove, Illinois, United States YMCA of Metropolitan Chicago Full time

We're seeking a Customer Experience Specialist to join our team at the YMCA of Metropolitan Chicago. In this role, you will be responsible for providing exceptional customer service and support to community members, managing customer transactions, and maintaining accurate records.

Key Responsibilities:

  • Provide solutions and offerings that support community members in discovering opportunities at the YMCA
  • Manage customer transactions and maintain accurate records
  • Collaborate with local Community Hub leadership to ensure community spaces are clean and well-maintained
  • Anticipate individual needs and provide tailored solutions
  • Maintain inventory of supplies and order new stock as needed
  • Ensure front desk operations run smoothly and efficiently

Requirements:

  • At least 18 years of age
  • Earned high school diploma or GED
  • Ability to work flexible hours, weekends, and/or holidays as needed
  • Top-notch verbal, written, and interpersonal communication skills
  • Bilingual, English/Spanish highly preferred


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