Sales Associate

1 week ago


Plano, Texas, United States Meh Full time

Job Description

Mercatalyst is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales through effective merchandising and sales techniques.

Responsibilities:

  • Provide exceptional customer service, ensuring high levels of customer satisfaction
  • Assess customer needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Go the extra mile to drive sales and meet sales targets
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store and engage with them to drive sales
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products and services
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service and sales support
  • Comply with inventory control procedures

Requirements:

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Basic Math skills
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts

Physical Requirements and Attendance:

  • Ability to work part-time; averaging 20 hours per week
  • Ability to work evenings, weekends, and holidays on a regular basis
  • Ability to use all Store equipment
  • Ability to spend up to 100% of working time standing, walking, and moving around the store
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
  • Ability to occasionally push, pull and lift more than 25 lbs
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
  • Ability to read, write, and speak English

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