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Client Care Specialist in Veterinary Services
2 months ago
We appreciate your interest in the Client Care Specialist role at our esteemed veterinary facility.
Our clinic is seeking dedicated individuals for either full-time or part-time positions, with a preference for full-time availability. Our operating hours extend from Monday to Saturday, necessitating team members who are prepared to work evenings and weekends as required.
To be considered for an interview, candidates must submit a current resume, a cover letter, and a list of professional references.
The Client Care Specialist will be integral to our operations, responsible for:
- Welcoming and checking in both sick and healthy patients.
- Conducting follow-up calls with clients.
- Managing incoming phone inquiries.
- Collaborating with veterinarians and technical staff regarding patient cases.
- Coordinating patient discharges.
- Communicating lab results to clients.
- Returning voicemail messages from clients.
- Overseeing the clinic's email correspondence.
- Scheduling appointments and performing clerical tasks.
While prior experience in veterinary medicine is advantageous, it is not a prerequisite. Our team includes several seasoned receptionists who are available to provide training. Formal training as a veterinary receptionist is not necessary.
Successful candidates will demonstrate strong organizational skills and the ability to work independently. Exceptional customer service abilities are essential.
Job Types: Part-time, Full-time
Compensation: Starting at $17.00 per hour, commensurate with experience.
Benefits for Full-Time Employees:
- Dental insurance
- Employee discounts
- Health insurance
- Life insurance
- Vision insurance
- Paid Time Off (PTO)
- Paid Holidays
- Uniform Allowance
Work Schedule:
- 10-hour shifts
- Day shifts
- Weekend availability required