Tax Professional

3 weeks ago

Dillsburg, Pennsylvania, United States H&R Block Full time

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

As a Client Service Professional/Receptionist, you will be the first point of contact for our clients, providing a personalized and friendly experience. You will be responsible for answering phones, greeting clients, and matching them with the best-suited tax professional for their needs.

**Key Responsibilities:**

* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned

**Requirements:**

* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* Competitive compensation and benefits package

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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