Food Service Associate

2 weeks ago


Fargo, North Dakota, United States Good Samaritan Society Full time


Position:
Patient Dining Coordinator - Good Samaritan Society
Employment Type:
PRN

Overview:
Good Samaritan Society is a prominent not-for-profit organization dedicated to providing quality care and support to individuals in need.

We are committed to fostering professional growth and development opportunities for our team members who are passionate about enhancing the lives of those we serve.


Facility:
Good Samaritan Society

Location:
Varies

Shift:
Flexible

Job Schedule:

PRN

Weekly Hours:
Varies

Compensation:
$23.00 per hour


As a Patient Dining Coordinator, you will be expected to fulfill a minimum of 2 shifts monthly and maintain a yearly commitment of 140 hours or more. Shifts may vary between morning and evening hours, including weekdays and weekends.

Key Responsibilities:
- Execute a range of tasks related to food service for patients, ensuring meals and snacks are delivered in a courteous and professional manner.
- Manage the rotation of supplies and uphold inventory levels in accordance with established standards.
- Distribute room service menus to patients, guiding them through the meal ordering process.
- Assess patients' capabilities in utilizing the meal ordering system and maintain effective communication with nursing staff, nutrition technicians, dietitians, and call center personnel.

Utilize computerized diet management systems to access patient information, retrieve completed meals, and document intake and calorie counts. Ensure adherence to all Hazard Analysis and Critical Control Point (HACCP) protocols.

Obtain, transcribe, and process meal orders from patients and visitors via telephone, confirming that orders align with dietary requirements. Provide suitable menu options based on dietary needs.

Demonstrate exceptional customer service skills, actively listening and communicating effectively with colleagues, supervisors, and nursing staff. Build and maintain positive working relationships with team members while upholding quality control standards.

Qualifications:
- Previous experience in customer service is preferred.
- Experience in food service and/or familiarity with therapeutic diets is advantageous.
- On-the-job training will be provided.

Good Samaritan Society offers a comprehensive benefits package for eligible full-time and part-time employees, which may include health, dental, and vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time-off policy to support a healthy work-life balance.


Job Function:
Facilities and General Services



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