Customer Service Representative

3 weeks ago


Pendleton, South Carolina, United States Landscapers Supply Inc. Full time
Job Summary

Landscapers Supply Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Greet customers entering or leaving the store with a smile and pleasant personality
  • Manage or scan transactions with customers using cash, credit/debit cards or charge accounts
  • Collect payment with the ability to accurately count change back
  • Issue receipts, refunds, or charge tickets
  • Engage customers in a friendly, courteous, and respectful manner in person and on the phone
  • Ask customers open-ended questions to determine their needs
  • Maintain work area, and surrounding areas in a clean and professional manner
  • Report to your manager any security and loss prevention issues
  • Verify checks and watch for counterfeit cash

Requirements:

  • Experience as a retail cashier or similar role
  • Basic PC knowledge, POS knowledge
  • Good math skills
  • Strong communication and customer relationship skills
  • Customer satisfaction-oriented

Preferred Qualifications:

  • Knowledge of Paladin POS system
  • Basic knowledge of selling yard products or hardscape

Physical Requirements:

  • Ability to lift and handle up to 70 lbs.

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