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Senior Care Case Manager
2 months ago
European Service at Home, a prominent provider of In-Home Services in Illinois, is seeking a dedicated Care Coordinator for our local operations.
The successful candidate will deliver empathetic and responsive customer service to our senior clientele while overseeing case management and providing direct supervision to Home Care Aides.
STARTING WAGE:
- $22-23 per hour, depending on experience
As a Care Coordinator, your role will include:
- Collaborating within a team to achieve the office's objectives and workload
- Establishing and nurturing trusted, client-focused relationships to enhance client engagement in care services
- Acting as a resource for inquiries, applications, and problem resolution
- Assessing, planning, coordinating, and managing Home Care Aides to prioritize the interests of both clients and the organization
- Maintaining a positive relationship with the Community Care Unit
- Ensuring all client and employee records are accurate and up-to-date
- Strong reading and writing abilities
- Exceptional interpersonal skills
- Organizational skills with the ability to multitask under pressure
- Basic proficiency in computer and office tasks
- Capability to delegate effectively
- Proficient communication skills in English
- High School diploma or equivalent
ESAH is committed to meeting the care needs of seniors, enabling them to live independently at home. Our workplace fosters a culture of diversity and prioritizes quality service for our clients.
BENEFITS OFFERED BY ESAH:
- Comprehensive training
- Competitive compensation
- Health, Dental, Vision, and Life Insurance
- Paid Time Off
- Bereavement leave
- Paid vacation
- Opportunities for career advancement
- Bi-weekly direct deposit