Appliance Repair Technician

4 days ago

Austin, Texas, United States ABC Home and Commercial Full time
About the Role

We are seeking a skilled Appliance Service Technician to join our team at ABC Home and Commercial. As a key member of our service team, you will be responsible for performing high-quality repairs and replacements for various appliances, providing excellent customer service, and working collaboratively with our team to ensure seamless service delivery.

Key Responsibilities
  • Diagnose and repair appliance issues, including circuit boards, switches, heating elements, pumps, compressors, and motors.
  • Work with inspectors, suppliers, and co-workers to ensure accurate project work and adherence to codes.
  • Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment during the service repair or replacement process.
  • Train and work with assigned helpers to ensure efficient service delivery.
  • Attend required department meetings and company or vendor training as needed, and maintain necessary licenses or certifications.
  • Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
Requirements
  • At least 18 years old.
  • Minimum of 1-2 years of experience in the appliance repair field.
  • Knowledge of applicable federal, state, and local codes and ability to apply them to each job.
  • Ability to drive a vehicle with standard or automatic gear.
  • Demonstrate the required level of mental aptitude and physical ability to perform the job.
  • Completed specialized courses in residential and commercial appliance practices and a solid working knowledge of codes and safety measures.
  • Excellent communication and customer service skills.
  • High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing.
  • Ability to prioritize workload, work under pressure, and handle irate customers while maintaining good composure.
  • Dependable and self-motivated with a desire to work year-round.
  • Must maintain an active Driver's License and be insurable.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
What We Offer
  • Health, Dental, Vision, and Life Insurance.
  • 401(k) with company matching.
  • Paid vacation and sick leave (PTO).
  • Profit sharing bonuses.
  • Lead Now Program for all employees to increase earnings and pay.
  • Company clubs and committees, and company outings.
  • Paid trainings and development opportunities.
  • Tuition reimbursement.
  • Educational scholarships for employees and family members.
  • Wellness program, including gym membership.
  • Company vehicle with gas card (for service specialists).

ABC is an Equal Opportunity Employer. We conduct pre-employment screenings, including drug tests, physical and physical performance evaluations, and thorough background checks. We participate in the E-verify program.

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