Customer Experience Specialist

7 days ago


Tuscaloosa, Alabama, United States Zales Full time

Zales - Tuscaloosa, AL

Job Summary: We are seeking a Sales Associate/Jewelry Consultant to join our team. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.

Responsibilities:

  • Engage customers in conversation to understand their needs and desires
  • Presentation of merchandise and sharing of product information
  • Meet individual and team sales goals
  • Provide information on extended service plans and financing options

Requirements:

  • Bachelor's degree or equivalent experience
  • Proven track record of success in sales or customer-facing role
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary: $40,000 - $60,000 per year
  • Benefits package
  • Ongoing training and development opportunities

About Us: Zales is a leading jewelry retailer with a long history of delivering exceptional customer experiences. Our goal is to provide our customers with the best possible shopping experience, and we are seeking talented individuals who share our commitment to excellence.



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