Climate Control Services Director
18 hours ago
This position is responsible for overseeing daily operations, leading a team of technicians, and ensuring customer satisfaction while meeting departmental goals. The ideal candidate will have a strong background in HVAC operations and proven leadership and customer service skills.
Key Accountabilities:
• Lead & Support: Ensure high-quality service by guiding and directing HVAC techs, scheduling jobs, and providing technical support as needed.
• Recruit & Train: Attract and retain top talent through effective recruitment and training strategies, ensuring technicians meet company standards and customer expectations.
• Maintain Communication: Build and maintain strong relationships with customers, vendors, and internal stakeholders to ensure seamless operations and clear communication.
• Drive Performance: Analyze data and metrics to identify areas for improvement, and develop strategies to increase efficiency and productivity.
• Maintain Quality & Safety: Conduct regular reviews of technicians' work to ensure compliance with safety standards and quality expectations.
Requirements:
• 5+ years of HVAC experience (3 years of management preferred)
• Proven leadership and customer service skills
• Strong organizational skills and attention to detail
• Ability to drive team performance and meet business goals
• Valid driver's license with a clean record
• Flexibility to work non-standard hours if required.
Compensation:
$75,000-$80,000/year + Bonus.
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