Insurance Talent Solutions Specialist

3 weeks ago


O'Fallon, Missouri, United States The Jacobson Group Full time

As a Customer Service Representative with The Jacobson Group, you will be the first point of contact for our client's customers. You will be responsible for answering billing questions, taking payments, and assisting with portal login and navigation. If you're the kind of person who likes to solve problems and help others when they need it, this could be the perfect opportunity for you.

Job Responsibilities
  • Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
  • Provide excellent customer service and accurate information via incoming telephone calls, text chats, and email in a fast-paced, automated, high-volume contact center environment
  • Assume ownership and accountability in handling customer requests in an efficient, accurate, and professional manner
  • Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
  • Perform basic mathematic calculations, such as percentages, addition, division, and subtraction calculations to respond to customer inquiries
  • Effectively navigate multiple system applications to research, analyze, and resolve requests, inquiries, and concerns
  • Maintain established levels of productivity, service, and quality standards
  • Learn and comply with corporate policies, regulatory standards (SOX), business processes (PCI) and procedures
  • Complete additional tasks and other projects/duties as assigned

We are offering a competitive salary of $45,000 per year, depending on location. Our office is located in a hybrid work environment, requiring 3 days a week in the office and rotational work-from-home Saturdays.



  • O'Fallon, Missouri, United States The Jacobson Group Full time

    The Jacobson Group is the leading provider of insurance talent.About UsWith over 50 years of experience, we connect insurance organizations with professionals from the board room to the back room. Our solutions include executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support.Job...


  • O'Fallon, Missouri, United States The Jacobson Group Full time

    About the RoleThe Jacobson Group is seeking an experienced Insurance Talent Recruiter to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients in the insurance industry.Responsibilities:Provide timely and accurate responses to client inquiries via phone, email, and...


  • O'Fallon, Missouri, United States Disability Solutions Full time

    About the JobWe are looking for a Client Solutions Specialist to join our team at Disability Solutions. As a key member of our team, you will be responsible for engaging with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.Job DescriptionThis job involves...


  • O'Fallon, Missouri, United States Allstate Full time

    Job OverviewWe are seeking a seasoned professional to join our team as an Insurance Policy Sales Specialist. In this role, you will be responsible for developing and implementing effective sales strategies to meet the needs of our clients.Key Responsibilities:Sell and service various types of insurance policies to new and existing clientsAnalyze client needs...


  • O'Fallon, Missouri, United States BuddoBot Full time

    Job Title: Technical Solutions SpecialistWe are seeking a skilled Technical Solutions Specialist to join our team at BuddoBot. The ideal candidate will have a strong background in technical troubleshooting and problem-solving, with a focus on providing excellent customer service and support.Key Responsibilities:Provide technical support and troubleshooting...


  • O'Fallon, Missouri, United States Hueman PE Talent Solutions Full time

    Job Title: Patient Care Specialist - Men's Health ExpertAbout Victory Men's Health:We are a leading provider of men's health services, dedicated to empowering patients to achieve their best health. Our team of experienced professionals is passionate about delivering exceptional patient experiences and making a positive impact in our community.Salary: $50,000...


  • O'Fallon, Missouri, United States The Millennium Group Full time

    Job OverviewThe Millennium Group is seeking a highly motivated and enthusiastic individual to join our team as an Insurance Operations Specialist. As a key member of our Recreational Marine insurance processing team, you will provide critical support to Agents, Underwriters, and Brokers in various functions related to quoting, binding, and issuing new...


  • O'Fallon, Missouri, United States The Millennium Group Full time

    About the RoleWe are seeking a highly motivated and experienced Insurance Processing Specialist to join our team at The Millennium Group.Job SummaryThis is a Processing position that requires the candidate to provide support to Agents and Underwriters by accurately processing various transactions against insurance policies.Key ResponsibilitiesProvide...


  • O'Fallon, Missouri, United States T-Rex Solutions Full time

    Job SummaryT-Rex Solutions LLC is a pioneering business that combines innovative NGIT capabilities with enabling skills to provide industry-leading solutions to the federal government, focusing on cloud infrastructure and engineering, cybersecurity, and large systems integration.We are part of the winning team awarded a program to support the United States...


  • O'Fallon, Missouri, United States The Jacobson Group Full time

    Job DescriptionWe are looking for a highly skilled Customer Service Specialist - Insurance to join our team. In this role, you will be responsible for providing top-notch customer service and support to our clients in the insurance industry.Key Responsibilities:Analyze and resolve complex client issues in a timely and professional mannerDevelop and implement...


  • O'Fallon, Missouri, United States La-Z-Boy Full time

    About the RoleWe are seeking a talented Design Solutions Expert to join our team at La-Z-Boy Incorporated. As a key member of our sales team, you will be responsible for creating personalized design solutions for clients and promoting the La-Z-Boy In-Home Design program.The ideal candidate will have a bachelor's degree or equivalent experience in interior...


  • O'Fallon, Missouri, United States Allstate Full time

    Job OverviewWe are seeking an Insurance Sales Agent to assist with the growth of our agency. As a key member of our team, you will be responsible for selling and servicing various types of insurance policies to new and existing clients.The ideal candidate will have previous experience in insurance or customer service and possess excellent communication...


  • O'Fallon, Missouri, United States Allstate Full time

    Job OpportunityWe are seeking an Insurance Sales Agent to sell and service various types of insurance policies. This role requires presenting and selling insurance policies, developing plans based on clients' needs, resolving client inquiries, expanding business reach through networking, and complying with regulations.The ideal candidate will have previous...


  • O'Fallon, Missouri, United States Collabera Full time

    About the RoleCollabera is a global digital solutions company that provides software engineering solutions for the world's most tech-forward organizations. We are currently seeking a Banking Operations Specialist to work with us.In this role, you will be responsible for tasks such as printing and stuffing image documents for returned checks, financial...


  • O'Fallon, Missouri, United States gpac Full time

    Company Overviewgpac is an industry leader and one of the largest executive search firms in the country. We have over 750 search consultants and a tried-and-true recipe for success that has allowed us to achieve remarkable growth since 1990.


  • O'Fallon, Missouri, United States OneStaff Medical Full time

    Job OpportunityOneStaff Medical is currently seeking a skilled Cardiovascular Specialist to fill a travel position in Illinois.About the JobType: TravelDates: OngoingHours: 40 per weekShifts: 10 hours, daysResponsibilitiesA Cardiovascular Specialist plays a vital role in assisting doctors during invasive cardiovascular procedures such as angioplasty, cardiac...


  • O'Fallon, Missouri, United States T-Rex Solutions Full time

    About T-Rex SolutionsT-Rex Solutions, LLC is a leading mid-tier business providing innovative data-centric mission services to the Federal government. We specialize in designing, integrating, securing, and deploying advanced technical solutions for our clients.Job SummaryWe are seeking an experienced Cloud Security Professional to join our team. The...


  • O'Fallon, Missouri, United States Proactive Full time

    In the role of Comprehensive Healthcare Specialist at Proactive MD, you will be responsible for developing and implementing innovative healthcare solutions that cater to the needs of diverse patient populations.Your expertise as a Family Medicine Physician or Internal Medicine specialist will enable you to provide top-notch care, addressing the whole patient...


  • O'Fallon, Missouri, United States TPSC Transportation Products Sales Company - O Fallon, MO Full time

    Job Description: Power Engineering Specialist - OFallon, MOWe are looking for an experienced Power Engineering Specialist to join our team at TPSC Transportation Products Sales Company in O Fallon, MO. This is a competitive salary position of $125,000 per year.About Us:TPSC Transportation Products Sales Company is a leading provider of power and...


  • O'Fallon, Missouri, United States Sarah Shay - State Farm Agent Full time

    Role OverviewSarah Shay - State Farm Agent is seeking a highly motivated Client Relationship Specialist to join our team. This key role will focus on developing and maintaining client relationships, driving retention and growth through proactive marketing and product recommendations.In this position, you will be responsible for conducting policy reviews,...